Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Halen Hart!
The terms "we", "us" and "our" refer to Halen Hart. Halen Hart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Halen Hart is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display our products and their colors, images, descriptions, and characteristics as accurately as possible.
However, the actual appearance and colors of products may vary depending on your device, screen settings, lighting conditions, manufacturing variations, or other factors outside our control.
We do not guarantee that the appearance or color of a product will be exactly the same as displayed on your screen.
All product descriptions, pricing, and availability are subject to change at any time without notice.
We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order with Halen Hart, you are making an offer to purchase our products.
We reserve the right to accept, reject, limit, or cancel an order at our discretion, including in cases involving suspected fraud, pricing errors, product availability, payment issues, or incorrect customer information.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we may not be able to modify or cancel it.
If we need to modify or cancel your order, we will attempt to contact you using the email address, billing information, or other contact information provided with your order.
Returns and refunds are subject to our Refund Policy.
Products purchased from Halen Hart are intended for personal use unless otherwise agreed in writing.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability may change without notice.
The price charged for a product will be the price displayed at the time your order is placed, subject to correction of obvious pricing or technical errors.
Applicable shipping charges, taxes, duties, customs fees, or other charges may be added where required and will be displayed or communicated where applicable.
You agree to provide current, complete, and accurate purchase, billing, payment, and account information.
You also agree to promptly update your information when necessary so that we can complete transactions and contact you regarding your orders.
By providing payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the applicable charges.
SECTION 5 - SHIPPING AND DELIVERY
We aim to process and deliver orders within the estimated timeframes provided on our website.
All processing and delivery times are estimates and are not guaranteed.
Delivery times may vary depending on the destination, product availability, fulfillment location, shipping carrier, customs processing, holidays, weather conditions, and other circumstances outside our reasonable control.
Orders containing multiple products may be shipped separately and may arrive in separate packages or on different dates.
Customers may receive more than one tracking number when an order is fulfilled in multiple shipments.
We are not responsible for delays caused by shipping carriers, customs authorities, incorrect or incomplete delivery information provided by the customer, or events outside our reasonable control.
Please review our Shipping Policy for additional information regarding processing, shipping, and delivery.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including our brand name, logos, text, graphics, photographs, videos, designs, website layout, and other content owned or licensed by Halen Hart, are protected by applicable intellectual property laws.
You may access and use our Services for personal and non-commercial purposes only.
Unless expressly authorized by us, you may not reproduce, distribute, modify, publish, sell, license, copy, or otherwise exploit content owned by Halen Hart.
The Halen Hart name, branding, logos, designs, and related brand elements may not be used without prior written permission.
Shopify's trademarks and intellectual property remain the property of Shopify or their respective owners.
All other trademarks appearing through our Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, applications, integrations, or services offered by third parties.
We do not necessarily monitor or control these third-party tools.
Access to third-party tools may be provided "as is" and "as available" without warranties or endorsements from Halen Hart.
Your use of third-party tools is at your own discretion and risk. You should review and understand the applicable third-party terms and policies before using them.
We may introduce additional features, services, tools, or resources in the future. Such features will also be considered part of the Services and may be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, applications, services, or resources operated by third parties.
Halen Hart is not responsible for examining or evaluating the content, accuracy, security, policies, products, or services of third-party websites.
If you leave our Services to access a third-party website or service, you do so at your own discretion and risk.
We encourage you to review the terms, privacy policies, refund policies, and other practices of third parties before completing transactions with them.
Questions or complaints concerning third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Halen Hart is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions directly between you and Halen Hart.
By using the Services, you acknowledge that Shopify is not the seller of products purchased from Halen Hart and is not responsible for the fulfillment, quality, delivery, returns, refunds, or other aspects of transactions between you and Halen Hart, except where Shopify separately provides a service directly to you.
SECTION 10 - PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable privacy laws.
Because our store is powered by Shopify, certain personal information may also be collected, processed, or stored by Shopify and other service providers that help us operate our business.
Information may be processed in countries other than the country where you reside where permitted by applicable law.
Please review our Privacy Policy for additional information about how personal information is collected, used, stored, and shared.
SECTION 11 - FEEDBACK
If you voluntarily submit reviews, comments, suggestions, ideas, photographs, testimonials, or other feedback ("Feedback") to Halen Hart, you grant us permission to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to any Feedback you provide and that your Feedback does not violate the rights of another person or applicable law.
Feedback must not contain unlawful, abusive, defamatory, obscene, fraudulent, or malicious content.
We reserve the right to remove or decline to publish Feedback where permitted by applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary.
If an error materially affects an order you have already placed, we will take reasonable steps to contact you and resolve the issue in accordance with applicable law.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You may not use our Services to:
• violate applicable laws or regulations;
• infringe intellectual property or other legal rights;
• transmit malicious software, viruses, or harmful code;
• engage in fraud or provide intentionally misleading information;
• harass, threaten, abuse, or harm another person;
• collect personal information about others without authorization;
• send spam, phishing messages, or unauthorized solicitations;
• impersonate another individual or organization;
• interfere with the security or operation of our Services;
• attempt to gain unauthorized access to systems or accounts; or
• use our Services in any manner that could damage Halen Hart, Shopify, our customers, or third parties.
We reserve the right to restrict or terminate access to our Services where we reasonably believe these Terms have been violated.
SECTION 14 - AUTOMATED ACCESS
Automated systems, bots, agents, scraping tools, or similar technologies may not access, interfere with, copy, extract, or use our Services in a manner that violates applicable law, these Terms, or technical restrictions implemented on our website.
We reserve the right to limit or block automated access where necessary to protect our Services, customers, systems, or intellectual property.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services where permitted by applicable law, including where a user materially violates these Terms, engages in fraudulent activity, abuses the Services, or creates security risks.
Termination does not eliminate obligations that arose before termination.
Provisions that by their nature should continue after termination, including intellectual property, liability, indemnification, and governing law provisions, will continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that the Services will always be uninterrupted, secure, error-free, or available at all times.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited under applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Halen Hart and its service providers, contractors, employees, representatives, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of our Services or products.
Nothing in these Terms is intended to exclude, restrict, or modify rights or remedies that cannot legally be excluded, restricted, or modified under applicable consumer protection law.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Halen Hart and our affiliates, partners, employees, contractors, agents, licensors, and service providers from third-party claims, losses, damages, or reasonable expenses arising from your material violation of these Terms, applicable law, or the rights of another person.
This provision does not apply where prohibited by applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Services, subject to any rights you may have under applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where consent is legally required.
We may transfer or assign our rights and obligations in connection with a sale, restructuring, transfer, or operation of our business, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms and your use of the Services will be governed by the laws applicable to Halen Hart and your transaction, subject to any mandatory consumer protection laws or rights that apply based on your place of residence.
Nothing in these Terms is intended to deprive you of protections or remedies that cannot legally be waived under applicable law.
SECTION 23 - HEADINGS
The headings contained in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We may update these Terms of Service from time to time.
The most current version will be available through our website.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service or our Services may be sent to us using the following contact information:
Halen Hart
Email: support@haalenhart.com
Website: haalenhart.com
For customer service, order inquiries, returns, refunds, shipping questions, or other inquiries, please contact us at:
support@haalenhart.com
We aim to respond to customer inquiries as soon as reasonably possible.